Crownpokies Privacy & Data Protection Policy

How Crownpokies Protects Player Data

We collect the details needed to open and run an account at Online Casino Crownpokies: the email and password (or Google account) used at sign-in, the account currency selected at registration, and, for verification, a photo ID, proof of address and proof of the payment method used. Every page of our site, including the cashier and account area, runs on SSL encryption to keep this information protected in transit.

Why We Collect This Data

We use registration details to create and secure the account, and we use verification documents to confirm identity before a withdrawal is released, in line with our standard verification checks. Account currency and payment details are used to process deposits and withdrawals through the methods listed under payments, while the notification centre uses account data to flag bonuses and free spins relevant to the player.

We also hold responsible gambling settings, such as deposit, loss and wager limits, cooling-off periods and self-exclusion choices, so that any limit a player sets is applied consistently across the account.

What Data We Hold and Why It Matters

Our multi-currency wallet stores both fiat and crypto balances under the account currency chosen at sign-up, and the CompPoints balance and VIP progress linked to the account are tracked so that rewards and level-up benefits are applied correctly. None of this data is used outside the purposes of running the account, processing payments and meeting verification requirements.

Verification documents are requested specifically at withdrawal stage, meaning a player does not need to submit a photo ID, proof of address or proof of payment method before playing or depositing, only before cashing out. This keeps the amount of personal data collected tied to the moment it is actually needed.

Players must be 18 or older to hold an account, and the responsible gambling tools we offer, including self-exclusion for 6 months, 9 months, 1 year or indefinitely, are recorded against the account so the setting cannot be bypassed by simply logging back in.

Data Collected at Each Account Stage

The table below sets out what we ask for at each stage of using the account, drawn directly from our registration, verification and account features.

Each row reflects data tied to a specific function, from opening the account to meeting verification before a payout.